Carolyn Innes

Making Psychology Accessible to Everyone

B PsychStudies (Hons) B SocSci GradDip PsychStudies DipCommServices (Welfare) MAPS

Provisional Psychologist

Know Carolyn

Carolyn Innes is a diverse Provisional Psychologist, passionate about working collaboratively with vulnerable individuals experiencing difficulties in their life. Kind & empathetic, Carolyn ensures she takes the time to listen and understand your needs so you feel heard, and she believes transparency is important for the client-therapist relationship to work.

With a background in social welfare and over 20 years’ experience in child protection, Carolyn is extremely sensitive in her sessions, respecting individual differences and experiences. Her warm and compassionate nature makes you feel at ease when you first meet her.

For 13 years, Carolyn worked on a tri-agency team investigating child abuse matters. This encompassed conducting investigative interviews of young people and providing crisis counselling and support to families and caregivers. This responsibility enabled her to connect very deeply and her interest to provide individualised therapy (rather than crisis and short-term support) continued to grow. Being able to support clients to effectively manage adverse and traumatic experiences became her focus, and she found meaning through returning to university to expand her career within psychology.

Carolyn’s Experience & Approach

Carolyn’s approach to her sessions is very attentive and centred around you and your journey. She brings a relatable & approachable presence into therapy, enabling you to feel comfortable and optimistic about the future. She evokes openness with her friendly manner and has a way of ensuring you feel safe and not alone.

As an experienced Counsellor at Creating Change, Carolyn combines a Bachelor of Social Science with both a Graduate Diploma and a Bachelor in Psychological Studies (Honours), and a Diploma in Community Services (Welfare). She is trauma informed with training in with training in Cognitive Behaviour Therapy, Acceptance and Commitment Therapy and Mindfulness.


Carolyn has a real passion for helping families work through their challenges and provides immeasurable support for parents managing children. Her experience has extended to support clients who have suffered childhood traumatic events and safeguard their vulnerabilities.

Her level of expertise is evident in the broad range of presentations she treats: childhood & adult trauma, depression, anxiety, family and parenting concerns (including behavioural issues, attachment issues, conflict), alcohol and drug abuse, domestic violence and aggression, emotional regulation, Bipolar Disorder, Schizophrenia, personality disorders, PTSD, stress management, self-harm and body image issues.

Known For

Carolyn’s accomplishments include the completion of her honours’ thesis about young adults with depression. Her research encompassed the impact of stress and rumination (brooding and reflection) on depression severity in young adults, who experienced both clinical symptoms and non-clinical symptoms of depression. The results found that young adults have higher levels of stress and brooding when experiencing non-clinical symptoms of depression, whereas individuals experience higher levels of brooding, reflection and stress when experiencing clinical symptoms of depression.

On a Personal Level

On a personal level, Carolyn likes spending time with her loved ones, and enjoys relaxing with some yoga and reading.

Carolyn’s Appointments

Carolyn is a full time devoted therapist at our practice. She is available for appointments on Mondays, Wednesdays and Fridays, and alternate Thursday evenings/Saturdays.

Carolyn Innes Hills Psychologist Sydney therapist

"I suppose it is tempting, if the only tool you have is a hammer, to treat everything as if it were a nail - Maslow AH"